Generalscan Quality Policy

Generalscan was founded in 2004 and since then it has grown rapidly, expanding its business around the world, and becoming an organization with a global reach. It is the Policy of Generalscan to work within the management system that provides a Quality Product and Service to our Customers.

We are committed to providing customer satisfaction with services and products of the highest level of quality on time and at a competitive price. The implementation of the quality policy is the responsibility of all staff members, with overall responsibility residing with the Board of Directors, who will monitor its effectiveness and associated activities.

Quality Specialists will review, measure, and improve QMS on an ongoing basis. Quality is crucial to our success. We will educate all Generalscan employees that our commitment to quality will preserve and build the value of our good name and reputation. Generalscan employees will have the knowledge and skills to ensure that the quality of our services and products provided worldwide, is always at the highest level.

All Generalscan employees participate and contribute to quality to enable us to consistently deliver high-quality products to consumers around the world. Generalscan operates in an environment of mutual trust and respect, creating a workplace with equal opportunities for all employees.

20,000 1 Meters Tumbles
1,000 1.5Meters Concrete Drops
±8KV Contact Discharge
±15KV AirDischarge

Quality Policy Statement

CUSTOMERS

Focusing on client requirements in all of the company enterprises by identifying, performing, and managing activities that will allow us to improve customer satisfaction,Continually monitoring and reviewing our Quality Policy and our processes, through audits, management reviews, and customer satisfaction surveys, to ensure that they are relevant and effective to changing needs of our customers,Identifying potential errors and implementing the necessary actions to eliminate them

LEADERSHIP

Developing and implementing the Quality Management System (QMS), based on the principles of ISO 9001:2015, which enables us to control activities throughout the lifecycle of projects,Providing extensive staff training, promoting a ‘Right First Time’ attitude towards quality,Ensuring that all company policies and procedures have the full support of senior management,

EMPLOYEES

Encouraging employee’s involvement at all levels of the business in establishing and achieving quality goals,

Developing and maintaining mutually beneficial partnerships with our suppliers and partners, that may be used in the delivery of our services and products, and making sure that they also comply with our quality philosophy and company policies, to achieve a high level of client satisfaction,

REPUTATION

Maintaining our reputation for honesty and integrity and ensuring that this is reflected throughout the organisation,Ensuring that Generalscan QMS provides control of our activities for Quality, Environment, and Health & Safety,

Observe regulatory requirements.We will strive to prevent pollution, conserve natural resources, and minimize our impact on the environment, adopting the three principles: REDUCE, RE-USE, RECYCLE.